pfgames Terms & Conditions — What you need to know before becoming a member

By creating or using a pfgames account, you fully agree to these Terms & Conditions. This document serves as a legal agreement between pfgames and its members. pfgames operates under an international gaming licence, and all activities are conducted in accordance with its terms.

You must be 18 years of age or older to use pfgames. Citizens of countries where online gaming is strictly prohibited are not permitted to use pfgames. pfgames reserves the right to close any account at any time if it is found to be in violation of these terms.

Each individual may register only one account on pfgames. If the same person is found to have opened multiple accounts, all accounts will be terminated and all balances forfeited. The information provided during registration must be truthful and belong to you personally.

• Keep your account password strong and never share it with anyone.
• To update your account name or date of birth, please contact support.
• Making payments to another member's account or playing on their behalf is strictly prohibited.
• Inactive accounts (no login or transaction for 12 months) may be subject to review.
• If suspicious activity is detected on an account, pfgames may temporarily suspend it.

Pfgames currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Each method has its own limits and processing times.

• Withdrawals can only be made to a payment number registered in your own name.
• pfgames does not charge any deposit or withdrawal fees. However, charges imposed by the payment operator may apply.
• KYC verification must be completed before your first withdrawal.
• pfgames reserves the right to temporarily hold any withdrawal request suspected of fraud.

Each bonus offer on pfgames comes with its own terms. It is your responsibility to read the specific conditions of any offer carefully before claiming it.

• To withdraw a bonus, you must meet the specified wagering requirement (typically 10x–30x the bonus amount).
• The welcome bonus is available to new members one time only.
• VIP cashback is calculated and credited every Monday morning, based on the net losses from the previous week.
• Bonuses are generally valid for 7 days — if the wagering requirement is not met within this period, the bonus will be forfeited.
• pfgames reserves the right to void any bonus if misuse is suspected.

All game outcomes on pfgames are determined by a fair and impartial RNG (Random Number Generator), which is regularly audited by independent third-party reviewers. It is entirely impossible to influence or manipulate the result of any game.

• If your internet connection drops during a game, your session will resume from where you left off once you reconnect.
• pfgames reserves the right to void any unintended winnings resulting from a technical error.
• Odds in live Sports Betting change in real time. The odds at the moment your bet is confirmed are final.
• If a match is cancelled or postponed, the stake for that bet will be refunded.
• Using bots or automated software to play is strictly prohibited.

Pfgames complies with international anti-money laundering policies. Accordingly, all members must complete identity verification (KYC) before their first withdrawal.

• A clear photo of both the front and back of your National ID (NID) or passport must be uploaded.
• A selfie may be required to verify your identity.
• KYC is typically completed within 24 hours. Priority processing is available for Diamond VIP members.
• Once KYC is completed, you will not need to repeat the process.
• Additional documentation may be required for large withdrawal amounts.

Pfgames believes gaming is a form of entertainment, not a source of income. pfgames actively promotes responsible gaming and provides members with a range of control tools.

• Self-Exclusion: You can request a suspension of your account for a minimum of 30 days or permanently.
• You can set daily, weekly, or monthly deposit limits at any time.
• Cooling-Off Option: Your account can be temporarily deactivated for 24–72 hours.
• If signs of gaming addiction are detected, the pfgames support team will proactively reach out to help.

Pfgames reserves the right to suspend or terminate any account at any time without prior notice for the following reasons:

• For any breach of the Terms & Conditions.
• For operating multiple accounts.
• If bonus abuse or bonus hunting patterns are detected.
• If money laundering or fraud is suspected.
• If identified as a minor.

If an account is closed for a valid reason, any applicable balance will be refunded. However, in cases of bonus abuse or rule violations, the entire balance may be forfeited.

Any dispute with pfgames must first be raised with the support team for resolution. If the matter is not resolved within 72 hours, a formal complaints process will be initiated.

• Submit a complaint via live chat or email.
• In the event of any dispute over game results, pfgames' server logs shall serve as the final and conclusive evidence.
• If you are unsatisfied with pfgames's decision, you may appeal to the relevant licensing authority.

Pfgames reserves the right to update these Terms & Conditions at any time. Any changes will be published on the platform and members will be notified via their registered email. Continued use of pfgames following any changes will be considered acceptance of the updated terms.

Last Updated: January 2026. For any questions, email us at support@pfgames.bet.