pfgames Privacy Policy — How Your Information Is Kept Safe

Pfgames deliberately collects only the information genuinely necessary to provide its services. Collecting unnecessary data goes against pfgames policy.

Payment details (bKash/Nagad/Rocket numbers or bank account information) are never stored directly on pfgames servers. They are held as encrypted tokens within the security infrastructure of the respective payment provider.

Pfgames uses the data it collects solely for its stated purposes. No information is used for unrelated activities.

• Creating and verifying accounts and ensuring secure login.
• Processing deposits and withdrawals and verifying the accuracy of transactions.
• Completing KYC verification and complying with anti-money laundering policies.
• Providing customer support — resolving issues and handling complaints.
• Responsible gaming monitoring — identifying signs of excessive play.
• Sending notifications about relevant bonuses and offers (with your consent).
• Maintaining platform security and detecting fraudulent activity.

Pfgames data is stored on internationally certified secure servers, protected by both physical and digital security measures.

• All data is stored with AES-256 encryption — remaining encrypted even at rest on the server.
• Passwords are never stored in plain text — they are stored in hashed form only.
• Data is backed up daily. Backups are secured with the same level of encryption.
• After account closure, data is retained for a maximum of 5 years unless legally required, after which it is permanently deleted.
• Only designated personnel within pfgames have access to specific data.

Pfgames does not share your data with third parties as a general practice. Information is shared only in the specific circumstances below, and only to the extent necessary:

• Payment providers: Only the information required to process a transaction is shared with bKash, Nagad, Rocket, or your bank.
• Game providers: Session data is shared with game providers such as Pragmatic Play or Evolution as required to operate their games.
• Legal Authority: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Limited data may be shared with specialist security providers to assist with fraud detection.

Beyond the cases listed above, pfgames does not share your name, contact details, gaming history, or payment information with anyone — this is pfgames's written commitment.

The pfgames website and app use cookies — small text files stored in your browser. pfgames uses only essential cookies.

You can block cookies in your browser settings, though some features of pfgames may not function properly as a result.

You have several important rights regarding your personal data on pfgames. To exercise any of these rights, please contact our support team.

Pfgames strictly prohibits anyone under 18 from gaming on the platform. Age is verified at registration, and identity documents — national ID or passport — are checked during the KYC process to confirm eligibility.

• pfgames does not knowingly collect personal information from anyone under the age of 18.
• If an underage individual creates an account, it will be closed immediately and all associated data will be deleted.
• If parents have concerns, they can contact us at support@pfgames.bet.

Pfgames may update this Privacy Policy as needed. Any changes will be published on this page, and registered users will be notified by email. For significant changes, a special notification will be displayed at login.

For any questions about data protection or this policy, contact the pfgames data protection team directly. pfgames aims to respond within 48 hours.